Frequently Asked Questions
If you have a question that has not been answered on our site please email us: [email protected]
We would be happy to answer any questions you may have.
Express Post- $14.00 Australia Post (you will receive tracking number there is No signature on delivery. Aust Post will do a Safe Drop which means Aus Post will leave it at your premises this is their standard delivery procedure. Australia Post only sees Express Post as a priority they do not guarantee next day delivery. We are based on the Gold Coast, QLD.
We highly recommend using the AusPost App. Download the app and use the same email you did your purchasing and your order will automatically appear in the app for you to track your parcel.
Can we pick up? No, sorry we are an online business only we use Express Post at Australia Post to send all orders.
The Best way to track and manage your order is with the AusPost App. Simply download the app and log in with the same email address you use when purchasing from MyFlag – your order will automatically be added to the app for tracking. You can also receive updates about the delivery via the app, and you will be able to update your delivery preferences once your parcel is on the move.
We value your privacy. We will never trade, rent, share or sell your email address, phone number or contact details to third parties. The information we collect is used to process and deliver your order, process your payment, improve the content of our web site, to notify customers about updates to our web site and to contact customers for marketing purposes.
We disclaim responsibility for accidental or intentional misuse of information by ourselves or any third party. Also we may disclose information when we are legally compelled to do so or to protect site owner’s rights.
PHONE US ON
Mobile: 0413 786 461
MyFlag.com.au
[email protected]
Gold Coast
Australia